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Fred Dawson, Editor- ScreenPlays Magazine cites two new research efforts with fascinating insights into the upheaval ahead in the media and entertainment sectors. Read More...

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TMNG Global helps a major European wireless/mobile service provider with revenue leakage problems in its customer-to-cash process. Read More...

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TMNG Global helps a software enterprise client minimize user loss and re-grow its product’s revenues.  Read More...

Technology Watch
In Part II of Tech Watch's Convergence Series, Fred Dawson discusses how imperative higher service velocity and greater efficiencies in product lifecycle management are for services providers who want to stay on top of market demand.  Read more... 

In Focus
The device is emerging as a key competitive battleground in the wireless industry. In this study, CSMG examines the macro industry trend towards openness/collaboration and its implications for the global handset market. Read more...

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New Solutions!
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Introducing  Ascertain™ Software Solutions: Revenue and Expense Management for Cable MSOs.  To learn more about our three new customized solutions, click here.

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Customer contact operations and processes are critical to business success.  Carefully balancing an outstanding customer experience with efficiency measures is a difficult challenge.  TMNG Global announces a fresh new focus on internal and outsourced Contact Centers.  Read more...
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